Customer Satisfaction Survey

This survey has been designed to provide us with an overview of how we are doing, your input is valuable to us. Please tell us how we did and how we can become even better. Be assured that your privacy is important to us and your information will not appear on our site without your permission (see below)

1 - Definitely below acceptable standards, performance was consistently deficient.
2 – Improvement is needed to meet acceptable standards, performance was inconsistant.
3 – Meets acceptable standards, performance was consistant.
4 – Above acceptable standards, performance usually exceeds requirements.
5 – Outstanding, unquestionably above acceptable standards, performance exceeds requirements.

About You
  1. (required)
  2. (valid email required)
Feedback
  1. Quality of Installation
  2. Professional Image of Contractor
  3. Courteous/Friendly
  4. On-Time for Appointment
  5. Responsiveness to Questions
  6. Product Performance
  7. Overall Experience of Your Recent Purchase
  8. Would You Recommend Us To Others
  9. Would You Recommend This Brand to Others
Optional Feedback
  1. Did your customer service representative explain how to operate and maintain your new system?
  2. Did your new system require a callback?
  3. If yes, was your problem resolved?
  4. Were you offered consumer financing?
  5. If no, would you have been interested?
  6. Were you offered a service agreement to help maintain your system the season?
  7. If yes, did you purchase an agreement?
  8. Do you wish a phone call from our customer service department?
Additional Comments
 

cforms contact form by delicious:days