NEW COVID-19 update
January 6th, 2021
To Our Valued Customers
As we continue to monitor the unforeseen situation that is present with the coronavirus (COVID-19) and associated illnesses, Gravenhurst Plumbing, Heating and Electric has developed several policies to maintain a safe and healthy environment for all team m embers, visitors, customers and stakeholders.
Gravenhurst Plumbing wishes to ensure all customers that we have continuity plans in place to deliver uninterrupted service and support to customers as we navigate the uncertainty of COVID-19.
Gravenhurst Plumbing Team
Gravenhurst Plumbing has implemented an extensive COVID-19 Policy accompanied by Gravenhurst Plumbing COVID-19 Temporary Risk Management Procedures. We have implemented additional sanitization and cleaning protocols in our office, warehouses, fleet vehicles and work locations. We have equipped field staff with necessary equipment to ensure safe working procedures in homes and businesses of our customers. We have increased options f or remote work where possible. The policy and procedures set in place are largely precautionary and will be constantly monitored and adjusted.
Gravenhurst Plumbing Plan
Our office doors will remain closed to the public, if you wish to pay an invoice we urge you to pay online via e transfer, PayPal, call in or send cheque, if you must come in please call when outside the office.
No employees showing symptoms of COVID-19 will be working while showing symptoms, and will not return until completion of self-isolation. Prior to each home visit, your technician will call to confirm the appointment. At this time, the technician will describe the increased sanitary measures and confirm nobody at the location is experiencing symptoms of COVID-19, or has experienced symptoms within the past 48 hours. We encourage those who are well to keep their appointments, and respect customers who are ill or high risk will wish to reschedule. Every effort to reschedule appropriately will be made.
We ask all customers to respect the health and safety of our team and community. Should you be experiencing any symptoms, please contact our office right away to reschedule. 705-687-3402
Should you have any questions regarding this policy or wish to discuss the our COVID-19 practices, please contact Ryan Solman at 705-687-3402 x 6 or email@example.com.
Office - 705-687-3402 x 6
Cell - 705-787-8312